Setting Up Accounts
Upon registration, each student is issued a V Number. Students receive their V Number in the Registration Confirmation Email. This 8-digit number, preceded by a capital “V”, is used to identify ISI students and establish a student’s NetID. The NetID is the username students will use to gain access to BbLearn (course materials), VandalMail (student email), and VandalWeb (unofficial transcript and other personal records).
To initially set up these accounts, the student will be required to set up a security profile and NetID password by following the directions at . The NetID will remain active as long as the student is enrolled in an ISI course. Students can reset NetID passwords or re-establish expired or forgotten NetID Passwords at .
Take a few minutes to read the process on the . Next, proceed to the information below.
The NetID (username) and password are used to access VandalMail, BbLearn, and VandalWeb. The student V Number, provided in the Registration Confirmation Email, will be used to establish your NetID. Typically the NetID is the first four letters of your last name and the last four numbers of your V number; for example, smit1234. for creating your NetID password and accessing email@example.com email. Once you have a NetID password, wait at least 15 minutes before trying to log in.
Students are required to activate and use their VandalMail email account ending with "@vandals.divinedestinations.info". All ISI correspondence will be conducted via VandalMail so students should check this email account regularly for important communications from instructors and ISI staff. Students are responsible for all information sent to them by email.
A student can using a VandalMail address and NetID password. Email forwarding is available for students who prefer to use an email address other than VandalMail.
Email addresses are considered directory information and will be kept confidential only if the student submits the Request to Restrict the Disclosure of Directory Information (Confidentiality of Student Records) form to the UI Registrar's Office. Visit the Office of the Registrar Forms, select Confidentiality Request. The student must also notify the ISI office.
All ISI courses are delivered through , which is the Learning Management System at the UI that hosts the course guide and other items essential to the course. In some cases, students may submit assignments through BbLearn. Please contact the ISI office if your course does not appear in BbLearn within three business days of the date of registration.
VandalWeb allows students to access their personal UI-related information through a secure website. It provides access the following:
- payment records
- unofficial transcripts for ISI courses sponsored by the UI and credits transferred from other institutions
- personal contact information*
*If students update their contact information in VandalWeb, they must notify the ISI office by submitting a Student Information Update form.
Help Desk Self-help Tutorials
Help Desk YouTube videos including:
- if you are locked out of VandalMail and BbLearn
- to see if they are current
How do I reset/change my NetID password?
If you get the error "The email address or password is incorrect," you may need to . This page will accept an expired password. Once logged in, select the "Change Passwords" menu item.
How do I reset my password if I cannot remember my old NetID password?
If you do not know your previous NetID password, you can select the option to reset a forgotten password on the main . This will require that you receive a code at an email address or phone number associated with your student information. If you do not have access to a previous email address or phone number, you will need to contact the UI Help Desk (111-111-4357) to set your account to have the ability to use the option for resetting a forgotten password. This temporary setting on your account will be valid for 24 hours. Please be sure to update your security profile to include at least three questions and one verified contact.
I am locked out of my email and BbLearn. What can I do?
When attempting to log into , if you do not see the words "University of Idaho Sign-In," you will need to delete email bookmarks and clear your browser cache by following the instructions in the YouTube video listed above under Additional Resources.
Who do I contact if I need further assistance with my student accounts?
Email the UI Help Desk. To speak with a Technical Support Representative call (111) 111-HELP (4357). Visit the website for office hours. A list of tutorials are also listed under the Self-help Knowledge Base.
I have my V number. How do I set up my initial NetID password?
- Select "Click here to reset your password" at .
- After the CAPTCHA page, type in your V-number or NetID and click "lookup."
- Select an option from the list to get a verification code, and then select "Send Code."
- Enter the six-digit code that was sent to your email/phone into the box shown.
- Click "Continue" to go to a page that lists your NetID and password requirements.
- Scroll down to change your password.
- Go to "Security Questions" and set up your security profile. You can use these questions to reset your password in the future.
- You should now have a NetID password. Wait 15 minutes before trying to log in.
Where do faculty and staff log into their UI email from off-campus?
Faculty and staff can enter their email address (username) and NetID password to access email off-campus. See .