Knowledge is your organization's most valuable and strategic resource, and a knowledge advantage, skillfully applied, is a competitive advantage.
Course topics encompass the following learning areas: fundamentals, leadership, trends and future.
Electric Power Generation, Transmission, and Distribution
Skip Collier - Professional Training Systems, Inc.
- the basics of generation, transmission, and distribution.
- basic electrical terminology, equipment construction and equipment operating theory.
- how to communicate technical information using non-technical language.
Natural Gas Production, Transmission, and Delivery
- the basics of natural gas production, transmission and distribution including essential equipment and its operation.
- the mechanics of the gas industry so that you understand your organization better, and those you compete with.
Utility Accounting and Financial Reporting
Julie Desimone - Moss-Adams
- basic accounting concepts.
- what the financial statements communicate and how they are used.
- about cost management and how to know when you are making money.
Financial Management and Capital Markets
Dan Dane - Concentric Energy Advisors
- value creation and the cost of capital/money.
- financial policy development and accessing capital.
- valuation and capital allocation.
- financial quality and credit ratings.
- perspective of a utility sector investment manager.
- M&A and strategic activity.
- market forecast and capital access.
Regulation and Rate Making
Tim Tatum - Idaho Power Company
- the rate making process including revenue requirements, cost allocation, and rate design.
- how rate mechanisms are used in general rate cases.
Effective Rate Making in the Evolving Regulatory Landscape
- how the inherent challenges of regulation impact the work.
- the key regulatory issues and priorities.
- to think from a regulator’s perspective.
- what steps utility professionals can take to achieve effective regulation.
Roger Woodworth - Mindset Matters
- understand foundational skills for strategic leadership.
- develop personal plans for making a meaningful difference.
- practice establishing group norms for effective collaboration and adaptive learning.
- learn and apply tools for developing a strategic response.
- develop plans to apply your UEC learning experience within your organization.
Putting New Knowledge to Work
Jackie Sargent - Austin Energy
- how global issues such as the economy, climate change, and politics are impacting the utility industry.
- how to put today’s challenges in context - changing technology, regulatory environment, changing customer relationship.
- the importance of developing flexibility, adaptability and the ability to discern where the industry is going.
- strategies to take new knowledge, skills and enthusiasm back into your organization.
Current Issues Facing CFOs
Brian Bird - NorthWestern Corporation
Jennifer Davidson - Sacramento Municipal Utility District
William Rogers - CenterPoint Energy
Mark Thies - Avista Corp.
- the role and responsibility of the CFO in implementing strategic initiatives and managing risk.
- the importance of communication in managing diverse stakeholder interests.
The New Energy Consumer
Gregory Guthridge - Accenture
- how the traditional utility/consumer relationship is evolving.
- how nontraditional players are challenging the traditional utility model.
- how to manage information for competitive advantage.
- how building innovative products and services will strengthen the consumer relationship.
Strategic Leadership in the Natural Gas Industry
Sumeet Singh - Pacific Gas and Electric
- a utility industry perspective on improving safety, managing risk, and driving continuous improvement.
- how current events affect natural gas operations, business strategy, and practices.
Roy Barnes - Blue Space Consulting
- how customer experience design and management is evolving.
- to integrate the customer experience into product and service design.
- to identify and communicate the customer experience ROI.
Karen Lefkowitz - Pepco Holdings, Inc.
- where the smart grid evolution is on the road to optimization.
- about implementing new uses for the customer and integrating into operations.
- about integrating renewables, advanced AMI, distributed generation, and storage.
Fuel Diversity: Integrated Resource Planning
Jason Thackston - Avista Corp.Learn:
- about trends in generation and the changing fuel mix.
- how to manage fuel diversity.
- integrated resource planning process.
Wholesale Power Markets
Keith Casey - California ISO
- about sources in generation including regional and national mix.
- RTO market overview.
- the fundamental design features of locational marginal pricing and financial transmission rights.
- where RTO markets are going.
Mike Mertz - PNM Resources, Inc.
- the areas of greatest vulnerability (SCADA and transformers) and who is in charge of overseeing physical protections of the grid.
- strategies to detect and deflect attacks on critical utility infrastructure systems.
- about challenges in building up the resiliency of our infrastructure to withstand disruptions.
Cyber Security Panel Discussion
Chris Hinkling - Edison Electric Institute
Mark McGranaghan - Electric Power Research Institute
Mike Mertz - PNM Resources, Inc.
Tom O'Brien - PJM Interconnection
- how government and industry are aligning policy with reality.
- real-world cyber vulnerability and tactics being used today.
- latest research and development.
Ralph Cavanagh - Natural Resources Defense Council
- how state regulation affects utilities’ capacity to invest in environmental solutions, and how to remove unintended barriers.
- how utilities can make energy efficiency and renewable energy a profit center.
- how utilities can plan and create diversified, environmentally responsible electric-and gas-resource portfolios that will ensure more reliable and affordable service for customers.
- how federal environmental legislation affect the utility industry.
- how utilities can revive investment in grid assets to enhance reliability and reduce congestion, despite widespread opposition to new transmission lines.
Current Issues in the Natural Gas Industry
Chris McGill - American Gas Association
- industry wide perspective on natural gas abundance, new demand, emissions, infrastructure replacement, and the future of energy policy.
- the operational and regulatory differences between managing electric and natural gas delivery systems.
Managing Grid Operations
Lisa Grow - Idaho Power
- about the challenges of operating and coordinating a more complex grid with more information, distributed resources, and customer expectations.
- about balancing supply and demand in a dynamic and complex system.
- how grid operations are evolving to enable more flexibility, adaptability, and responsiveness.
Energy Company of the Future
Robert Rowe - NorthWestern Corporation
- how to identify and prioritize key success factors.
- how scenario planning for the future impacts today’s management decisions.
- how to align corporate strategy across diverse stakeholder interests.
George Pohndorf - Snohomish County PUD
- how an industry creates a context for corporate strategy.
- the distinction between long-range corporate vision and short-term corporate strategy.
- the role and responsibility of the main decision makers in the forming and implementation of corporate strategy and the need to balance competing interests.
- about consensus-driven strategy development (the feedback loop).
- how the various UEC curriculum components tie together.
Strategic Human Resources
- how advancing technologies and the retirement dynamic are impacting the utility industry.
- how utilities are planning for the next 5-7 years and the workforce of the future.
Experience Innovation: Design Thinker Simulation
Tom Merrill- ExperiencePoint
Lyall Samaroden - ExperiencePoint
- about human centered design.
- terms, techniques, and thought patterns of successful innovators.
- how to balance analysis with intuition.
Evolving Utility in a Shrinking Global Market
Joseph Herger - Bain and Company
- how electrification, decentralization, and digitization are combining to transform the grid.
- new business models and partnerships are spurring innovation.
Electric Power Industry Outlook
John Caldwell - Edison Electric Institute
David Owens - Edison Electric Institute
- how industry changes are shaping the future of the electric power industry.
- the current status of energy legislation.
- how access to capital will impact reliability.
- a view forward—responding to comprehensive energy and climate legislation and a new regulatory model.