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Categories (11)
Accounts, Groups & Passwords
Reset passwords, request accounts, request access to student labs.
Email, Messaging & Web
UI email and calendaring, mass mailings and email lists, instant messaging on campus or on mobile devices, and website-related issues.
WiFi & Connectivity
Connecting to the UI network, requesting network support for events, or firewall requests.
Printing
Quotas, connections, issues, queues, and devices related to printing.
Phones & Conferencing
Telephone services and Video Conferencing.
Classroom Technology & Student Computing Labs
Services relating to all aspects of university classrooms and student computing labs.
Hardware & Software
Hardware/software requests, issues, event equipment, technology equipment surplus, and mobile apps.
Administrative Applications
Banner, Marketplace, FAMIS, Evisions/Argos, Document Imaging, etc.
File Storage
New storage location requests, increases for storage space, recovering files, large storage requests, webspace requests, and storage issues.
Data Security & Records
Anti-virus, multifactor authentication, whole disk encryption, firewall, SSL certificates, data security issues, and Records Center storage.
Consulting, Training, & Projects
Solution needs, training, ITS project requests, project consulting, and event support requests.
Additional Resources
Popular Services
Software Management
Print Quota
Integration and Development
Ask a Question about an Administrative Application
DUO Request
My Recently Visited Services
Websites
VPN Access
Guest or Eduroam WiFi
Request Mass Mailing
Firewall Tools
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