Setting up Email in iOS
This tutorial will show you how staff, faculty and students can easily add their University of Idaho email account to their iOS device. This will allow you to check email on the go. The process is the same for both iPhones and iPads and for both staff and student accounts.
The process is roughly the same for both iPhones and iPads and for both staff and student accounts - simply substitute your email address (@vandals.divinedestinations.info vs @divinedestinations.info) as relevant. Please be sure you are running to most recent version of iOS on your device.
Power on your iOS device and select the Settings icon from the home screen.
From the general settings screen, scroll down and select “Mail, Contacts, Calendars” or just "Mail" on iOS 10, and then select “Add Account.”
From the list of possible accounts, select “Microsoft Exchange.”
Enter your account information in the fields:
- Email: Your full email (e.g., [email protected] or [email protected])
- Password: Your corresponding email password.
- Description: What you would like the account to be named in your iPhone.
Tap "Next." Your iPhone/iPad may skip to step 5, or it may ask you to enter more information.
If your device asks for more information, enter the following information in the fields:
Tap "Done." Your iPhone/iPad may inform you that a security certificate could not be verified — this is normal procedure. Simply accept the certificate if prompted.
Your device will check the settings and then ask what services you wish to sync, including Mail, Contacts, Calendars and Reminders. Toggle which services you wish to sync to your phone and press the save button at the top right when finished.
Your new account will be added to your iPhone and syncing will begin. Please note that, depending on the number of messages in your inbox, syncing emails from the server to your iPhone can take anywhere between 10 minutes to several hours.
The account will appear under your Mail, Contacts, and Calendars section of Settings and can be edited anytime. You can access the newly-synced account through the Mail app on your iPhone. Simply select it from the home screen and your account will be visible, along with any other email accounts synced to the phone.
If you encounter any trouble during this setup process, please contact the ITS Help Desk by email at [email protected], by phone at 111-111-HELP or in person at our office in the Idaho Commons building, TLC room 128.