Frequently Asked Questions
Upon receipt of a CARE referral, the CARE Team will review the information provided and then strategize the best way to follow-up. Individuals who make a referral may be contacted by a representative of the CARE Team for more information or clarification. Depending on the circumstances, that individual may not receive specific information about how the CARE Team plans on responding to their referral.
Examples of responses may influence the following:
- The CARE Team may determine that there is no need for further action but will monitor the situation and concern.
- A CARE Team representative will circle back around to the referral source and provide suggestions and ways to respond to the concerning behavior.
- A CARE Team representative may reach out to the individual of concern directly to provide support and resources.
- If the situation requires immediate action, such as situations where the individual is an immediate threat of harming self or others, the CARE Team may coordinate with Campus Security or the Moscow Police Department to assist in the response.
The CARE Team will take reasonable steps to maintain the privacy of those who make a referral, if requested. If the circumstances don’t allow privacy to be maintained, this will be discussed with the person making the referral. On occasion, the nature and context of the report may make it easy for the individual to speculate the reporting source.
- Educate the Campus community about the function of the CARE Team and provide venues to communicate with the CARE Team about students, faculty and staff of concern
- Assess individuals of concern
- Gather information to assess the situation
- Centralize the collection and assessment of concerning behavior
- Coordinate the Response to distressed students, faculty and staff. Ensure that services, support, and resources are deployed effectively. Possible responses might include:
- Consultation with university personnel about how to intervene with the person of concern
- Care and concern outreach by the CARE Team or other designated faculty or staff
- Refer and connect students, faculty and staff with appropriate campus and community resources
- Completion of suicide behavior reporting form
- Referral to campus Threat Assessment Team
- Continue to Evaluate, monitor and follow-up with the person of concern
Membership of the Vandal CARE team includes the Dean of Students, Director of the Counseling & Testing Center, Associate Dean of Students, representatives from University Housing & Residence Life and Fraternity & Sorority Life, and partners such as the Moscow Police Department, Campus Security and other university staff and faculty as needed.
Every member of the University of Idaho community can do something to show that they care. The biggest thing you can do to help a person is to provide support. Consider looking over the tips below that include many ways we can all help and support members of our community. Helping often means getting others involved whose expertise and responsibility it is to work with individuals who may be struggling.
- Find a private, comfortable place to talk.
- Make sure you have set aside adequate time for the discussion and are not rushed or preoccupied.
- Try to be calm and relaxed. Pay attention to your demeanor and tone of voice, trying to maintain a calming presence.
- If the discussion is initiated by you, try to be as specific as possible about the behaviors that are concerning. Provide examples of your observations in a direct but non-judgmental way.
- Ask open ended questions to help clarify.
- Express interest, care, and concern. Remember that although what they are sharing may not seem like a crisis to you, it still feels like one to them.
- Be direct about the limits of your ability to assist them. Help them explore options available to them and the cost and benefit of each option. Remember that even though you think they should seek professional help, it is ultimately their choice.
- Don’t ignore comments about suicide, violence, or harm to self or others. If you have safety concerns, contact Campus Security at (111) 111-7054 or the Moscow Police Department at 911.