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Accounts, Groups & Passwords

Reset passwords, request accounts, request access to student labs.

Articles (17)

How do I access my new student account?

How to set up your online UI student account username and password for the first time.

How do I add/remove members from mail enabled groups/resource groups?

This tutorial will show group owners how to add and remove members from mail enabled groups and resource groups through the account management page.

How do I change my account password (NetID)?

Learn how to set the password on your NetID account. Your NetID is the credential used on most University services.

How do I change my name?

Name change process

How do I determine account affiliation criteria and expiration?

This article contains a brief overview of UI affiliation criteria and what happens when accounts lose affiliation.

How do I identify the PIK on a VandalCard?

This article explains the method of identifying the PIK. This is primarily used by gatekeepers or campus dining employees when adding access or meals to a person's card.

How do I migrate to an alumni account?

This tutorial is for instructions on how to set up an alumni account. This includes migrating a student account to an alumni account.

How do I reset my forgotten account password (NetID)?

Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact ITS.

How do I set up my new student account?

This article defines the NetID and how new students can set up their new accounts.

How do I set up my security profile?

Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password.

How do I sponsor an account for someone?

This article defines a sponsored account, when one is required, what information is needed to obtain a sponsored account, how to renew sponsorship and set the password for the sponsored account.

Meal Plans 2018-2019

2018-2019 meal plan information is available from Housing or Campus Dining.

Student ID Retirement FAQ

Information regarding the discontinuation of Student ID's.

Vandalcard Frequently Asked Questions

This article serves as a self help page that answers frequently asked questions about vandal cards, and other forms of University of Idaho identification.

What account options are available for honored or emeritus retirees?

ITS provides Emeritus and Honored retirees with ongoing email accounts and services during retirement.

What if my Vandal Card is lost, stolen, or damaged?

This article provides general information about Vandal Cards, such as what to do if they get lost, associated fees, terms and conditions.

How do I reactivate Duo Mobile

Instructions for users to reactivate their Duo Mobile on a new phone